Setting out terms and conditions is essential for any business and it’s certainly no different as a personal trainer. Often personal trainer negates to establish a contract between the client and themselves which only becomes an issue when there is an issue. As I like to say;
Proper Planning and preparation Prevents Piss Poor Performance
In this article, you will learn what you should include in your terms and conditions when creating your own, simple vs more complex terms and conditions and a template that you can use to get started.
The personal training terms and conditions of service protect both the client and the trainer and set out expectations of the client-trainer relationship.
I prefer simplified terms and conditions that set out the essential elements in a clear and understandable way for the client. After all, you want them to understand the agreement and adhere to it rather than presenting along with small text document they will never read.
However if you run a more complex operation that includes other services, products and memberships you might prefer a more detailed terms and conditions.
Simplified Terms and Conditions of Services
Use simplified terms and condition of services if you primarily offer personal training or mobile personal training services.
Prerequisite to commencement of training
Include anything that must be completed before training will commence, this could include, completion a PARQ Form (Pre-Activity Readiness Questionaire) and an Informed Consent Form or signing of other disclaimers and even these personal training terms of service.
Late Cancellation Window
Here you will set out your late cancellation window and policy, will sessions be lost in the event of late cancellation and whether or not illness and injury are exempt.
Set out expectations of session start times and whether the time starts at the scheduled start time, or when the client arrives. These should apply to both the trainer and the client.
Detail the length of the personal training session and what is included and or expected from the client.
Cool Off Period
It is a good idea to offer a cool off period, it may help you sell the personal training service in the first place and in most countries it is often a requirement for you to do so.
Detail when and if refunds will be given and under which circumstances.
Set out how unlikely events outside of the business control will affect these terms and conditions.
Holiday & Time Off
Set out expectations for both the clients and trainers holidays and notice period for such events,
Explain how the client should expect price changes to take place and frequency.
Set out your terms for non payment of services and how it will affect this contract.
Download a simple Personal Training Terms And Conditions Template
Detailed Terms and Conditions
Sometimes if you have a more complex operation with multiple services, products and memberships then a more detailed and comprehensive terms and conditions might be relevant for your business.
Below is an example for which you can edit, please pay close attention and change anything that you needs to before using.
Detailed Terms and Conditions Example
Please Note: You will need to make a copy of the Google Doc to edit your own version.